Community Notice – Common Spaces Closed | Retreat at Mountain Brook

How can I view an apartment without visiting the property in person?

Please visit our website.
Check out the Photo Galleries and Floor Plans to choose your perfect home.
Contact our leasing office at 205-956-9722 or at info@retreatatmountainbrook.net to arrange a virtual or self-guided tour. One of our friendly team members will help you every step of the way.

Is someone in the office?

Yes! We are working in the office during normal business hours. We are here to meet with you by phone and email.

I have a scheduled move-in/move-out, can that still happen?

Absolutely. Please contact us to schedule an appointment.

We’re directing everyone to pay online. Either with ACH (check), Credit Card, or electronic Money Order. You can make these payments on our Resident Portal. If you do not have access to our Portal, please contact the office by phone or email and we can get you set up.

Are amenities open?

During this time, all non-essential amenities are closed to include the Fitness Center, Pool, Business Center, etc.

Are you accepting packages?

No. As of now, we are directing deliveries to individual apartments.

How will my maintenance issues be addressed?

At this time, we continue to respond to service requests. You will notice our maintenance techs are taking extra precautions to protect you and them by wearing gloves and practicing social distancing. You can enter a service request on the Resident Portal. Or you can call or email the office with your request.

How can I stay connected with my neighbors and community?

Look for updates here – our website, resident portal, emails and on Facebook.