Find Your Next Home at The Retreat at Mountain Brook–
And know…we’re here to help.
As always, The Retreat at Mountain Brook is committed to the safety and well-being of our residents, customers and employees—and now during the COVID-19 health crisis—our mission is heightened. We pledge to provide the same exemplary service you’ve come to expect and we want you to know – we are here to assist.
Here is a list of Frequently Asked Questions that we hope will help as you look for your new home – or, as a current resident who might have questions about office hours or scheduling maintenance.
We’re directing everyone to pay online. Either with ACH (check), Credit Card, or electronic Money Order. You can make these payments on our Resident Portal. If you do not have access to our Portal, please contact the office by phone or email and we can get you set up.
At this time, we continue to respond to service requests. You will notice our maintenance techs are taking extra precautions to protect you and them by wearing gloves and practicing social distancing. You can enter a service request on the Resident Portal. Or you can call or email the office with your request.